Before you arrive

Bring the full story, not just the latest report

Medical records

Previous prescriptions, laboratory reports, scans and discharge summaries.

Child health records

Vaccination card, growth information and current medicine list.

Context

School reports, therapy assessments or videos of intermittent symptoms where safely recorded.

Your questions

Write down the decisions or concerns you most need the clinician to address.

On the day

What the visit should feel like

Arrive and settle

Registration and orientation should be clear and child-friendly.

Tell the story once

The clinician reviews the child’s history and the family’s priorities.

Examination and decisions

Tests or referrals are recommended only where they add value.

Leave with one plan

Next steps, follow-up and warning signs are explained in plain language.

Questions parents ask

First-visit questions, answered.

What to bring, how long it takes, and what happens when you walk through the door.

Book a consultation
What should I bring?

Bring previous prescriptions, reports, scans, vaccination records, growth records and a list of current medicines.

Can both parents attend?

Confirm the current visitor policy when booking.

Will tests happen on the same day?

That depends on the specialist's recommendation and the test available at the centre.

Will we receive a written plan?

The care model is designed around one clear written plan after the assessment.

A clearer next step starts with one conversation.

Tell us what is happening. We will help organise the most appropriate starting point.